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CONNECT WITH 300+ ATTENDEES
ABOUT
The User Conference is the best place to learn about current facility management trends and innovations, listen to best practices from industry leaders and see the latest FM:Interact technologies.
SEPT 14 - 16
VIRTUAL
FREE
Already Registered? Sign up for sessions in the event portal!
10:30AM - 11:15 AM
12:15 PM - 12:30 PM
12:30 PM - 1:00 PM
Rob Norin
VP of Partner Sales,
FM:Systems
Reeves Davis
Executive Managing Director,
JLL Digital Solutions
Hugo Hernandez
Sr. Mgr. Facilities Support,
Southwest Airlines
Alma Mancha-Herrera
Sr. Mgr. Property Operations,
Banner Health
Darryl Lott
Mgr, Safety and Security,
Sysco Business Services
12:15 PM - 12:30 PM EST ( 15 min)
Break
Dan Eron
Industry Manager, Higher Ed & Healthcare, FM:Systems
Greg Hibbin
Global Account Manager
FM:Systems
Breakout #3 - 12:30 PM - 1:00 PM EST ( 30 min)
Back to the Workplace Analytics
Objective, real-time data, key performance indicators and utilization insights inform critical decisions for the safe and responsible re-entry to the workplace. In this interactive session we will discuss how information from multiple sources, including environmental, utilization and sanitization, can provide a comprehensive view into the health of your facilities to help you plan, measure, and monitor for a safer workplace.
Joe Karbowski
CTO,
FM:Systems
David Stephenson
Director, Consulting Specialties & Smart Building Studio, Little
Irina Mladenova
VP Analytics Solutions
FM:Systems
11:15 AM - 11:30 AM
11:30 AM - 12:15 PM
10:30 AM - 11:15 AM EST ( 45 min)
Welcome/Company Update
Join FM:Systems’ CEO, Kurt von Koch, as he kicks off the conference and dives into the story behind FM:Systems, the progress we’ve made over the past year, thoughts on where the industry is heading and highlights the FMS:Employee (Asure Software) and FMS: Analytics (Rifiniti) acquisitions.
Kurt von Koch
CEO, FM:Systems
11:15 AM - 11:30 AM EST ( 15 min)
Break
11:30 AM - 12:15 PM EST ( 45 min)
Identify & Plan Customer Panel
Clients will dive into their process of planning for a safe and healthy return to their workspace and talk about the steps they’re taking to address concerns and move forward with a workspace return. They'll address how they’ve gathered information needed to make decisions and cover issues such as identifying who will return and mapping social distancing compliant office space.
Breakout #1 - 12:30 PM - 1:00 PM EST ( 30 min)
The Hybrid Workplace of the Future
Join Michael Schley, Founder of FM:Systems, as he explores what the new normal might look like and how the office might be re-imagined.
The massive work-from-home experiment that the world undertook, triggered by the COVID-19 pandemic, proved that people can work remotely. When the pandemic eventually ends though, it is likely that the office we return to will not be the office we left. Instead we are likely to see a new hybrid workplace that combines part-time remote working and office space designed for effective collaboration.
Michael Schley
Founder, FM:Systems
Breakout #2 - 12:30 PM - 1:00 PM EST ( 30 min)
Higher Ed Discussion Room (Clients Only)
Are you part of a Higher Ed organization? Network with other users in Higher Ed and go over relevant topics in a question & answer session. Pre-set questions will be provided.
10:30 AM - 11:15 AM
11:15 AM - 11:30 AM
11:30 AM - 12:15 PM
12:15 PM - 12:30 PM
12:30 PM - 1:00PM
10:30 AM - 11:15 AM EST ( 45 min)
Keynote - At the Forefront of Change in Uncertain Times
During this time of uncertainty, the safety of the workplace has suddenly been thrust in the spotlight. Key to a successful return to the office, you find your role elevated as others look to you for guidance and assurance. This is your opportunity to become a true leader, to recommend a variety of solutions to upper management and participate in key decisions.
Never has using the right technology been more important than it is right now. The flexibility to quickly alter the landscape and provide what/if scenarios to key stakeholders is essential. Educated decisions need to be made, employees need to feel safe, and business must go on. Join Global Technology Evangelist Lynn Allen as she shares insight into best practices and valuable technologies to secure your new role as a leader through this COVID Crisis and to prepare for the future.
Lynn Allen
Global Technology Evangelist
11:15 AM - 11:30 AM EST ( 15 min)
Break
11:30 AM - 12:15 PM EST ( 45 min)
Deliver & Return Customer Panel
Clients in the process of returning to their workspace or on the brink of returning talk about the when, how, who, and where of the return process. They cover implementing new processes such as sanitization, reconfigured spaces, reservation systems, and staggered schedules.
Michael Gresty
VP of Analytics,
FM:Systems
Dan Lorenz
President,
AMS CAD + CAFM Solutions
Mark Tishko
Project Manager,
Highmark Health
Dan Yohey
Space Manager,
University of Delaware
11:15 AM - 11:30 AM EST ( 15 min)
Break
Breakout #1 - 12:30 PM - 1:00 PM EST ( 30 min)
Leveraging the Technology of FMS:Workplace
AMS CAD + CAFM Solutions has been a leader in bringing advanced features + configurations, reports, and integrations to FMS:Workplace over almost 20 years as a Premier Certified Business Partner. FMS:Workplace is a powerful application that can be leveraged in many different ways to store and analyze facilities data, integrate with other applications effectively, and provide basic and advanced workflows to process many kinds of facilities-related activities, including Return-to-Office (RtO).
Dan Lorenz, President, along with Jon Luby, Director of CAFM Solutions, will walk you through several customer solutions that leveraged FMS:Workplace to solve business challenges, boost the User Interface (UI), and integrate with other applications such as ServiceNow and Smartsheet. We will show some advanced features and technology you may never have thought was possible with your own FMS:Workplace environment, including our powerful home page management solution, Dynamix.
Finally, we will talk to a panel of some of these customers, Barbara Redmond from Tufts Health Plan and Mark Tishko of Highmark Health to hear more about how FMS:Workplace was used to get them results. The panel will talk about some of the business issues they faced and how AMS helped them use FMS:Workplace to meet their needs. Finally there will be some Q&A with the panel to learn more about how they use the software and where they are going next.
Dan Lorenz
President,
AMS CAD + CAFM Solutions
Mark Tishko
Project Manager,
Highmark Health
Jon Luby
Director
AMS CAD + CAFM Solutions
Barbara Redmond
Sr. Mgr. Real Estate Technology,
Tuft's Health Plan
Breakout #2 - 12:30 PM - 1:00 PM EST ( 30 min)
Higher Ed Discussion Room (Clients Only)
Are you part of a Higher Ed organization? Network with other users in Higher Ed and go over relevant topics in a question & answer session. Pre-set questions will be provided.
Dan Eron
Industry Manager, Higher Ed & Healthcare, FM:Systems
Greg Hibbin
Global Account Manager
FM:Systems
Breakout #3 - 12:30 PM - 1:00 PM EST ( 30 min)
Desk Management for a Safe Re-Entry
The key to any successful organization is employee engagement. Desk sharing is a powerful way to give your employee's control over their work experience and improve engagement and productivity. With visual interactive scheduling and configurable business rules, organizations can responsibly offer workstations that are safe and ready to use. Learn how desk management allows organizations to limit what spaces are available for use to ensure adherence to social distancing guidelines and sanitization requirements.
Kellie Hunter
Global VP of Client Success
FM:Systems
Justin Friedman
Practice Manager, Facilities Management, CADD Microsystems
10:30 AM - 11:15 AM
11:15 AM - 11:30 AM
11:30 AM - 12:00 PM
12:00 PM - 12:15PM
12:15 PM - 1:00 PM
10:30 AM - 11:15 AM EST ( 45 min)
Monitor & Maintain Customer Panel
Clients will dive into how they have successfully brought a portion of their workforce back to the office talk about maintaining health and safety beyond COVID-19. Topics discussed include: monitoring new processes, addressing how processes are measured, the future of the office post COVID-19, and how organizations anticipates adapting to changes as they arise.
Kathy Lord
Facilities Manager, Blue Cross Blue Shield of Michigan
Brian Haines
VP of Strategy,
FM:Systems
Kelly Hunter
Mgr. of Integrated Technology & Office Services, Fannie Mae
Rhonda Small
Director, RSP i_SPACE
Adrian Mawdsley
Space Resource & Programme Mgr, Nottingham University
11:15 AM - 11:30 AM EST ( 15 min)
Break
11:30 AM - 12:00 PM ( 30 min)
Ask the Experts: FMS:Workplace Q&A - Clients Only
Use this time to speak with our product experts and ask them any questions you may have on FMS:Workplace (formerly FM:Interact). Questions that don't get answered can be submitted to be answered after the session.
Hanna Graziano
Director of Solutions Consulting & Technical Sales, FM:Systems
Scott Richardson
Solutions Architect,
FM:Systems
11:30 AM - 12:00 PM ( 30 min)
Ask the Experts: FMS:Employee Q&A - Clients Only
Use this time to speak with our product experts and ask them any questions you may on FMS:Employee (formerly Asure Software). Questions that don't get answered can be submitted to be answered after the session.
Jeffrey Roof
VP Product Management
FM:Systems
Mark Perna
Product Owner
FM:Systems
11:30 AM - 12:00 PM ( 30 min)
Ask the Experts: FMS:Analytics Q&A - Clients Only
Use this time to speak with our product experts and ask them questions you may have on FMS:Analytics (formerly Rifiniti). Questions that don't get answered can be submitted to be answered after the session.
Travis Kemp
Global Director of Hardware
Product Mgmt, FM:Systems
Andrew Butterworth
VP of UK Operations
Mgmt, FM:Systems
Irina Mladenova
VP Analytics Solutions
FM:Systems
12:00 PM - 12:15 PM EST ( 15 min)
Break
12:15 PM - 1:00 PM EST ( 45 min)
Closing - Product Roadmap & Strategy
In our closing session, Joe Karbowski, Chief Technology Officer, and Brian Haines, Vice President of Strategy, will cover our upcoming product updates and demonstrate new product offerings.
Brian Haines
VP of Strategy,
FM:Systems
Joe Karbowski
CTO,
FM:Systems
Jeffrey Roof
VP Product Management
FM:Systems
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